Experiment #4 – New interface in 1Password.com’s vault view

1. Do you prefer this new interface over the old one?

It looks very pretty.

1. Do you see value in us rolling out this new interface of the vault item view to all 1Password users?

There is no chance until the issue described in #3 is solved.

1. Are you experiencing any performance issues?

Yes. Our organization links to records in the web product frequently. In the new view, the details we should be able to see once logged in are not visible (tested the latest Edge/Chrome on Win11) unless you browse to them. The URL we bookmarked in the original view and all our internal documentation links to different vault items become useless.

The workaround is to click the "Go back to original view" button. The downside to that workaround is if someone accidentally clicks on the "Dismiss" button, they can't go back to the original view without changing browsers from what I can see. Furthermore, once the transition to the new version is completed we might lose access to the original view.

The cost of having your users update their item links would be high. I know this because I updated hundreds to thousands of document links for our organization, plus new hire bookmarks/favorites for our Department, from the previous solution we used to 1Password equivalents. We are just one customer, please do not take away the ability to link directly to web vault items and have them display on the screen.

NOTE: norysang also reported this, in less detail, on January 18th.

1. How often do you use the vault item view in 1Password.com?

I open 1Password records using the web vault item links countless times each workday. Many people at our organization depend on that feature to make us more efficient and productive.