Experiment #4 – New interface in 1Password.com’s vault view

If archiving would preserve the groupings of passwords (not sure of the current nomenclature - is it still called a “vault” or something else? - that I use to group passwords associated with one project), that would be good.

heykipp actually, it does do this. All items belong to a vault, and even after they're archived, they remain in the same vault. The problem you've almost certainly noticed is that in the desktop app, the only way to limit the Archive to particular vaults is with collections. In the web app, however, selecting a vault from the menu at the top will scope down the entire sidebar just like a collection, so you can see just the archived items for that vault.

This difference in pattern between the web and desktop apps isn't ideal, of course. It was born out of necessity for performance reasons on the web, but we need to do some research to figure out how we can best unify the experience across the board.

If you're going to align the UI of the my.1password.com with the App, please make it obvious when we're interacting with the Web Page.

jfarnsworth are you saying that because the web app looks like the desktop app, you're getting confused which one you are using? Web browsers typically have an interface around the web content, usually with a URL bar. Even minimalist browsers like Arc, which I've been using lately, has a thick border around the whole window. Does that not provide enough context?

What puzzles me is why a user, who is already logged in and viewing a record, must keep logging in every time they follow a new link. Duplicating the tab you are already viewing triggers login. The original view didn't do this to you.

Icannotturnoffqa Hmm, the original view has always done this as well. In fact, it was only a few months ago (February I think) that I made an improvement so that reloading the current page doesn't also sign you out. I'm hoping to get back to that project and extend it to work with multiple tabs, but my focus has been on getting this new experience to feature parity.

For context, 1Password is not like other web apps in many ways, but a really big one is that we don't rely simply on an authentication token to sign you in. Typically an authentication token like that is stored in a cookie in your browser, and if anyone had access to your device, they could access the token value and also the account it gives you access to.

With 1Password, though, we need more than an authentication token. We need you to have encryption keys to decrypt your data in the browser. If we were to just save those in a cookie in your browser, someone could steal them and all of your data just by having brief access to your device. So we're needing to get a bit more creative in how we allow a session to be persisted to minimize the risk to you.

Also, I wish we could configure the timeout period in our profiles.

Icannotturnoffqa you can do this on your profile page. Screenshot attached.

I like the design that you can read the complete text in the notes or whatever is written, the full text...i mean the previous design.

CarlosGil I'm not following what you're saying, I'm sorry. Could you post a screenshot of the notes that are cut off in the new version but not the old? As far as I'm aware, you can view all the text in both versions. There are some fields that get truncated for display, but the ones I've seen are truncated in the old version as well.

Now that the new version has become the default, it's become immediately clear that it is S L O W.

Hey, d9a. Thanks for your comments. I recognize that the new view is slower to load than the old one. In my testing, when switching between the new and the old, it takes about 2 seconds to load the old version and about 3 seconds to load the new version. We will continue optimizing, but there are a couple things working against us that might be useful context:

The new version is a separate app that doesn't load until you click into it. The old version is part of the same app as the sign-in screen, home page, profile page, etc., so navigating within that app is snappier, but switching between old and new gives a clearer picture of total load time.

The new version is, well, new, and just hasn't had all the wrinkles ironed out yet. There are a few specific areas we're planning to tune in the coming months. We believe it's already better from a perspective of functionality and stability, though, and not everything requires more clicks than before. For example, you can use arrow keys to navigate the item list, select multiple items, drag and drop them onto tags, archive, etc. in the sidebar, or use keyboard shortcuts to delete, archive, or restore items. None of that was supported before, and there's more we can do there.

In general, 1Password is different from many web apps because there's an awful lot that has to be done in your browser rather than on a server. We can't do much of anything until your data is decrypted, and that can only happen in the browser.

While a designer may say it looks "cleaner," this is not a good direction to be moving in terms of actual usability for people who are just trying to get something done and move on.

d9a Other than revealing a password or displaying in large type, what actions are you frequently trying to do that take longer now than before?

Edit: I forgot to mention, we now have a keyboard shortcut for revealing passwords too: Ctrl-R.

Is it not supposed to display details when clicking on an item? Browser = Edge

Dfox my guess is that you have a browser extension interfering with the contents of the page. Try turning off all of your browser extensions. If it works, start turning them back on one by one to see when it breaks. Many browser extensions can be disabled on specific sites, and I would recommend turning as many off as possible on 1password.com, not just to keep them from breaking the page, but because that's where your most sensitive data is displayed, and you don't want a browser extension to be able to read that data, whether or not it's intentionally malicious.

I found MOVE function, but no option to COPY.

bsue apologies for the confusion. "Copy" is now called "Duplicate". It works the same as before, just a new name. You can duplicate an item in the existing vault or into a different vault.