Forum Discussion

mamagear3's avatar
mamagear3
New Contributor
10 months ago

Export Data

The information provided on your website is inaccurate. I am trying to export MY data from your service.  I log in to All Vaults (home page) and there are not ellipses to click.   Same thing ha...
vault management
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
10 months ago

Hi mamagear3,

I'm sorry for the frustrating experience! It looks like you're trying to do this from your browser, but you'll need to use the 1Password desktop application to export your data. I'll ask our documentation team to see if we can update article to emphasize that more!

mamagear3's avatar
mamagear3
New Contributor
10 months ago

Yes--the instructions should really start with...download the desktop app--here is the link....I've been using 1Password for over 3 years and never used the desktop app.  

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Totally agree, mamagear3! We've updated the article to specify the desktop app both in the article title and in the first step of the instructions.