Forum Discussion

Former Member's avatar
Former Member
4 years ago

Exporting note with attachment corrupts attachment

When exporting an item (in this instance a note with a screenshot attachment) using 1pif format, the exported folder contains an attachments sub-folder with the attachment in, however when opening the attachment Finder says the file is damaged. This happens with every one I try. The attachments are all working fine within 1P.


1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: macOS 12

3 Replies

  • @"Phil Stone"

    Thank you for posting the Support ID. I see that Tommy has responded to you via email and I recommend continuing the conversation there. I'm closing this thread to prevent duplication of effort. :)

    ref: KED-44599-276

  • Former Member's avatar
    Former Member

    Thanks - done - ref [#KED-44599-276]

  • @"Phil Stone"

    We'll likely need to gather some additional information from you such as a diagnostic report. Could I ask you to send us an email using support@1password.com

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!