Forum Discussion

Former Member

4 years ago

Extension no longer unlocking in browser with Desktop App Unlocked

Hello, My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure wha...

browser extension

Former Member

4 years ago

Hi @ag_ana,

I do have the slider selected ON for integration with the desktop app. I tried toggling it off and then back on as well, but still get the same result. It was after that, that I decided to completely remove the extension and re-install. No luck yet. I'll try a browser other than Brave to see if I still get the same results.

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no longer unlocking in browser with Desktop App Unlocked","id":"message:61734","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:61734","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:61734"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:61734"},"body@stripHtml({\"truncateLength\":200})":" Hello, \n\n My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure wha...","body@stringLength":"620","rawBody":"

Hello,

\n\n

My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure what may have changed. I'm running Windows 10 Pro and using Brave. I removed and re-installed the extension with no change. I have gotten spoiled with it working the last few months and miss it now that it has stopped. :'( Any suggestions appreciated.

\n\n

Thanks!

\n\n

1Password Version: 7.7.810
\nExtension Version: 2.0.5
\nOS Version: Windows 10 Pro - 21H1

\n","kudosSumWeight":0,"postTime":"2021-08-17T17:24:07.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:61734_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":58},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hello,

\n\n

Thanks!

\n\n

1Password Version: 7.7.810
\nExtension Version: 2.0.5
\nOS Version: Windows 10 Pro - 21H1

"},"Conversation:conversation:61734":{"__typename":"Conversation","id":"conversation:61734","solved":false,"topic":{"__ref":"ForumTopicMessage:message:61734"},"lastPostingActivityTime":"2021-08-18T11:42:56.000-07:00","lastPostTime":"2021-08-18T11:42:56.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:61734":{"__typename":"ModerationData","id":"moderation_data:61734","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:61734_1":{"__typename":"Revision","id":"revision:61734_1","lastEditTime":"2021-08-17T17:24:07.000-07:00"},"ForumReplyMessage:message:61737":{"__typename":"ForumReplyMessage","id":"message:61737","conversation":{"__ref":"Conversation:conversation:61734"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:61734/message:61737","revisionNum":1,"uid":61737,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Extension no longer unlocking in browser with Desktop App Unlocked","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:61737"},"parent":{"__ref":"ForumTopicMessage:message:61734"},"body":"

Hi @ag_ana,

\n\n

","body@stringLength":"355","rawBody":"

Hi @ag_ana,

\n\n

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