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Former Member
4 years ago

Extension no longer unlocking in browser with Desktop App Unlocked

Hello, My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure wha...
browser extension
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Former Member
4 years ago
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Thanks ag_chantelle! I just emailed the diagnostics report and referenced this thread. Thanks again!

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no longer unlocking in browser with Desktop App Unlocked","id":"message:61734","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:61734","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:61734"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:61734"},"body@stripHtml({\"truncateLength\":200})":" Hello, \n\n My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure wha...","body@stringLength":"620","rawBody":"

Hello,

\n\n

My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure what may have changed. I'm running Windows 10 Pro and using Brave. I removed and re-installed the extension with no change. I have gotten spoiled with it working the last few months and miss it now that it has stopped. :'( Any suggestions appreciated.

\n\n

Thanks!

\n\n
\n\n

1Password Version: 7.7.810
\nExtension Version: 2.0.5
\nOS Version: Windows 10 Pro - 21H1

\n","kudosSumWeight":0,"postTime":"2021-08-17T17:24:07.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:61734_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":55},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hello,

\n\n

My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure what may have changed. I'm running Windows 10 Pro and using Brave. I removed and re-installed the extension with no change. I have gotten spoiled with it working the last few months and miss it now that it has stopped. :'( Any suggestions appreciated.

\n\n

Thanks!

\n\n
\n\n

1Password Version: 7.7.810
\nExtension Version: 2.0.5
\nOS Version: Windows 10 Pro - 21H1

"},"Conversation:conversation:61734":{"__typename":"Conversation","id":"conversation:61734","solved":false,"topic":{"__ref":"ForumTopicMessage:message:61734"},"lastPostingActivityTime":"2021-08-18T11:42:56.000-07:00","lastPostTime":"2021-08-18T11:42:56.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:61734":{"__typename":"ModerationData","id":"moderation_data:61734","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:61734_1":{"__typename":"Revision","id":"revision:61734_1","lastEditTime":"2021-08-17T17:24:07.000-07:00"},"ForumReplyMessage:message:61741":{"__typename":"ForumReplyMessage","id":"message:61741","conversation":{"__ref":"Conversation:conversation:61734"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:61734/message:61741","revisionNum":1,"uid":61741,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Extension no longer unlocking in browser with Desktop App Unlocked","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:61741"},"parent":{"__ref":"ForumTopicMessage:message:61734"},"body":"

Thanks ag_chantelle! I just emailed the diagnostics report and referenced this thread. Thanks again!

","body@stringLength":"300","rawBody":"

Thanks ! I just emailed the diagnostics report and referenced this thread. Thanks again!

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