Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Extension not working in FireFox on 1 computer but works on another

Experiencing a very odd problem here. Both a colleague and I use 1Password (2 separate accounts) on two separate Windows 10 computers (she's at another office) running the SAME version of Firefox (9...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @usagora:

I'm sorry to hear your coworker is running into this. We're currently investigating a bug where the arrow button shown doesn't unlock 1Password in your browser and it sounds like that's causing part of their issues.

Just to make sure we're all on the same page, your coworker is entering the correct password, with the focus remaining in the password field, and then hitting the Enter key on their keyboard?

Jack

ref: dev/core/core#10977