Forum Discussion

russell's avatar
russell
New Contributor
2 years ago

Extension Very Unreliable on Mac Safari

There was another discussion that appears to have been closed on this issue and I'm seeing the same thing. The Safari extension on Mac frequently stops working. I just get a spinner in the window...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello russell! 👋

I'm sorry that you're running into issues when using 1Password for Safari. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave