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vesans's avatar
vesans
New Contributor
2 years ago

Face ID disappeared

I have been 1Password user for mor than ten years and the app has been great so far. I open the app almost every day and for some time and I have opened it by face ID. But yesterday that option had d...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

vesans

While Touch ID or Face ID can be a convenient way to access your data, they were not designed as a replacement for your 1Password password. Your data is encrypted by the password.

Have you been able to recall your password? If you're using a 1Password account might be able to find it inside 1Password on one of your other devices. We have an article with some tips for remembering your password:

If you forgot your password or you can't unlock 1Password