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Forum Discussion
Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]
Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
1P_Tommy
Moderator
Moderator@doe0john
Can you try the steps my colleague Ben mentioned in this post https://1password.community/discussion/comment/646264/#Comment_646264 You might try uninstalling and reinstalling 1Password 8 and see if that helps.
- Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.
Please send us the report from your device if you do not find those steps helpful.
