Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]

Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @rharley / @kennonb / @defiant:

We're still investigating this, but in the meantime, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Jack

ref: dev/core/core#15937