Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]

Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
ios
00pertbalsa's avatar
00pertbalsa
New Contributor
3 years ago

I'm also having the same issue with 1Password 8 on my iPhone (iOS 15.6). And I think more people are having the exact same issue.
Every time, Face ID would pass but still shows "that didn't work..." and prompts me to enter the password again. It's very annoying.
I don't know what's the cause but I also have 1Password 7 installed on my iPhone which works just fine using FaceID.