Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]

Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
ios
WaitingForGuacamole's avatar
WaitingForGuacamole
Occasional Contributor
4 years ago

Production channel version is also broken. I did the following to get the cleanest (?) installation under the circumstances:

  1. Disable Face ID in the app (not the phone itself)
  2. Signed out of 1password in the app
  3. Uninstalled the app
  4. Reinstalled the app
  5. Launched the app
  6. My old account appears as an option (hence the question mark next to "cleanest" above), ignore it
  7. Choose "sign in with a different account"
  8. Sign in with secret key and master password

No joy.