Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]

Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
ios
Former Member's avatar
Former Member
4 years ago

Version 8.9.3 still doesn’t resolve the Face ID issue. I am now back to using Version 7.9.8, which has been working very well.

I am a tad disappointed that this hasn’t been resolved yet.

I am using iPhone 11, iOS15.6.1. I had Version 7 on my phone when I installed Version 8. Could their credentials/iOS keychains (not iCloud keychain) somehow got mixed up causing Face ID on Version 8 not to work?

I’ve reset my Face ID multiple times in combination with turning the Face ID option in the app on and off to no avail.