Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Anonymous
3 years agoFace ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]
Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
96 Replies
- Anonymous
My FaceID is working on my iPhone for everything else except for this app. I'm getting VERY frustrated. I've troubleshooted everything. When is this going to be fixed? It seems A LOT of people are having issues. What is going on?
- dtoubDedicated Contributor
I am finding that the sign in bug for the safari extension has returned with this build (RC1 for 8.9.9). I now always have to sign into 1 pw even if I’ve done it earlier today and have the logout interval set at two weeks for the safari extension. It’s painful. And there is no Face ID when signing in. Please fix it again. Thanks.
- 00pertbalsaNew Contributor
@seanzxx I upgraded to the latest Testflight version (8.9.9 RC1) and the FaceID works now!
- Anonymous
1P_Dave is there any news or ETA about the fix?
- 1P_Dave
Moderator
@Dan_Aykroyd
No threads have been deleted. I've merged a few related threads together to consolidate discussion on the topic and to make sure that we can update everyone all at once when we do have a fix ready.
We understand the importance of biometrics, with the security and convenience it offers, and are treating a fix for this issue as a priority. Thank you again for your patience.
-Dave
- Anonymous
yoohoo?????
- Anonymous
Any timeline at all?
- Anonymous
they have been deleting my comments and posts too :(
- Anonymous
GreyM1P, why did you guys delete the thread V8 Face ID Fails Often when it shouldn't — 1Password Support Community (https://1password.community/discussion/132671/v8-face-id-fails-often-when-it-shouldnt), which had a lot of reports and information on this matter?
Months of this still not working; no concrete reports besides “we don’t know much yet". Ready to unsubscribe too; something fishy is going on now if you are also deleting threads of this problem..
- Anonymous
STILL NOT WORKING!!!!!