Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
ios
jinwai's avatar
jinwai
New Contributor
4 years ago

I am using Touch ID and it fail 100% of tries, and need Master Password every time. Happens everywhere such as open the app or autofill.

Only happen in my iPhone 7 Plus. My iPad Pro 10.5 has no problem. Both are using iPassword iOS 8.9.1

Sent diagnostic attachment via email, but did not receive the Support ID yet.