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Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
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Former Member's avatar
Former Member
4 years ago

Face ID with 1password has never worked on my iPhone 12 mini since upgrading. Always needs me to put in my master password. It attempts to do Face ID, I get a brief tick appear as if the OS thinks it was successful, then 1Password seems to disagree, I get a haptic vibration to say it failed and I’m prompted to put in the master.

No problem with Face ID on v8 with iPadOS though.

Deleting and reinstalling the app does nothing. Neither does resetting Face ID in system settings.

Very frustrating…