Face ID Not Working [Fixed. Please see the approved answer for details.]

Hi @shadowplayer:

Thanks for following up and letting us know that this is reoccurring on iOS 16. Did you make any changes to the settings of your device after updating to iOS 16?

Let me know.

@CaptainJD:

To clarify, there's two things at play here. First is that recent updates to 1Password 7 and 8 for iOS have removed Face ID and Touch ID unlock due to changes in the user flow and experience. Biometric sign-in across all other devices and browsers other than Safari will remain the same. The issue being discussed here is that in some situations, a successful Touch ID or Face ID unlock does not work with 1Password 8 for iOS when unlocking the main app. We're still investigating the exact cause of this and hope to know more soon.

Jack