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Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
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1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
4 years ago

Hi @rannyd,

I'm sorry to hear you're experiencing issues unlocking 1Password with Face ID on your iPhone 14 Pro, and thanks for sending that diagnostics report through to us. Can you post the support ID you received from BitBot so I can get this looked into for you?