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Former Member
4 years agoFace ID Not Working [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676599/#Comment_676599
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
1P_Dave
Moderator
4 years ago@zacharye
Thank you for following up. Our developers are still investigating the issue and I don't have a public-facing update to share at the moment. The team is aware that this is a disruptive issue and hopefully we'll have a fix to share in a future update to 1Password 8 for iOS. I appreciate your patience and I want to apologize for the inconvenience that this has caused everyone affected.
In the meantime, my colleague Jack has a posted a workaround however it should only be attempted by technically savvy users who are comfortable with factory resetting their iPhone and restoring from an iCloud backup (since data loss is possible): https://1password.community/discussion/comment/657234/#Comment_657234
-Dave