Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
ios
Former Member's avatar
Former Member
4 years ago

Same issue. Reset all network settings because of a completely unrelated issue (no text message alerts?!?). 1P 8 was working just fine with Face ID before I did the reset and now... UGH. Have downgraded back to 1P 7, which IS working fine but I'd rather have some feedback from 1P.... this is insane. Face ID is working just fine everywhere else. This is clearly a KNOWN "reset all settings" sort of issue... can't we get this resolved???

Submitted my diagnostics, here's my support ticket: #EKK-38222-979

Please get this resolved ASAP and PLEASE respond to your customers!!!