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Former Member
4 years agoFace ID Not Working [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676599/#Comment_676599
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
Former Member
4 years agoBack with my update. So my question is could this be linked to the secret not getting released and destroyed or a new hash getting generated after a reset?
Reason for asking is because after turning off Face ID and Pin, 1password documentation states the secret gets destroyed. Yet after I reinstall the app it magically pulls up a login page without me having to enter my Secret Key.
This behavior is concerning. The app should be asking me to re-enter my full secret again if it is infact a complete cleanup and deletion of the app via way of deleting the app, turning off Face ID and passcode, restarting phone and reinstalling the app.
May not seem related but it kind of is. If appears 1password stops properly communicating with the FaceID subsystem after a reset of settings but fails to re-establish a new ground up connection. Not sure if this is related somehow to a feature for better end user security. Or if this is hard baked into the app. Regardless, for now I guess I’ll go back to 1Password 7 and hope this issue doesn’t exist there. I’ll also be regenerating my secret key and changing password just incase this bug is leaving the data vulnerable.