Forum Discussion

Former Member

3 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...

ios

Former Member

3 years ago

I’ve been unable to use FaceID for the past 3 months. How can I resolve this?

iOS: 16.2
1Password: 8.9.7

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Please see the approved answer for details.]","id":"message:22203","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:22203","revisionNum":1,"repliesCount":646,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:22203"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:22203"},"body@stripHtml({\"truncateLength\":200})":" \nhttps://1password.community/discussion/comment/676599/#Comment_676599 \n \n\n . \n\n I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...","body@stringLength":"692","rawBody":"

\n $\"View$
\n

\n\n

I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password app, checked to make sure 1Password is approved for using Face ID on my phone. Can you advise?

\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: Not Provided
\nOS Version: iOS 15.6
\nBrowser:_ Safari
\nReferrer: forum-search:face recognition not working

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\nhttps://1password.community/discussion/comment/676599/#Comment_676599
\n

\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: Not Provided
\nOS Version: iOS 15.6
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=face%20recognition%20not%20working

"},"Conversation:conversation:22203":{"__typename":"Conversation","id":"conversation:22203","solved":false,"topic":{"__ref":"ForumTopicMessage:message:22203"},"lastPostingActivityTime":"2023-02-14T08:32:21.000-08:00","lastPostTime":"2023-02-14T08:32:21.000-08:00","unreadReplyCount":646,"isSubscribed":false},"ModerationData:moderation_data:22203":{"__typename":"ModerationData","id":"moderation_data:22203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:22203_1":{"__typename":"Revision","id":"revision:22203_1","lastEditTime":"2022-08-17T12:40:35.000-07:00"},"ForumReplyMessage:message:22833":{"__typename":"ForumReplyMessage","id":"message:22833","conversation":{"__ref":"Conversation:conversation:22203"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:22203/message:22833","revisionNum":1,"uid":22833,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Face ID Not Working [Fixed. Please see the approved answer for details.]","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:22833"},"parent":{"__ref":"ForumTopicMessage:message:22203"},"body":"

I’ve been unable to use FaceID for the past 3 months. How can I resolve this?

\n\n

iOS: 16.2
\n1Password: 8.9.7

","body@stringLength":"125","rawBody":"

I’ve been unable to use FaceID for the past 3 months. How can I resolve this?

\n\n

iOS: 16.2
\n1Password: 8.9.7

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