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Former Member's avatar
Former Member
3 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
ios
Former Member's avatar
Former Member
3 years ago

Running 1Password v8 on iOS 16.3 on iPhone 12 Pro Max and Face ID still not working. When is this expected to be fixed? I’ve already switched to NordPass but I would prefer 1Password but no Face ID unlock is definitely a deal breaker.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.3
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=Face%20ID

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ID Not Working [Fixed. Please see the approved answer for details.]","id":"message:22203","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:22203","revisionNum":1,"repliesCount":646,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:22203"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:22203"},"body@stripHtml({\"truncateLength\":200})":" \nhttps://1password.community/discussion/comment/676599/#Comment_676599 \n \n\n . \n\n I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...","body@stringLength":"692","rawBody":"


\n\"View
\n

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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password app, checked to make sure 1Password is approved for using Face ID on my phone. Can you advise?

\n\n
\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: Not Provided
\nOS Version: iOS 15.6
\nBrowser:_ Safari
\nReferrer: forum-search:face recognition not working

\n","kudosSumWeight":0,"postTime":"2022-08-17T12:40:35.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:22203_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":45135},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"


\nhttps://1password.community/discussion/comment/676599/#Comment_676599
\n

\n\n

.

\n\n

I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot use Face ID to open 1Password. I have re-installed the 1Password app, checked to make sure 1Password is approved for using Face ID on my phone. Can you advise?

\n\n
\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: Not Provided
\nOS Version: iOS 15.6
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=face%20recognition%20not%20working

"},"Conversation:conversation:22203":{"__typename":"Conversation","id":"conversation:22203","solved":false,"topic":{"__ref":"ForumTopicMessage:message:22203"},"lastPostingActivityTime":"2023-02-14T08:32:21.000-08:00","lastPostTime":"2023-02-14T08:32:21.000-08:00","unreadReplyCount":646,"isSubscribed":false},"ModerationData:moderation_data:22203":{"__typename":"ModerationData","id":"moderation_data:22203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:22203_1":{"__typename":"Revision","id":"revision:22203_1","lastEditTime":"2022-08-17T12:40:35.000-07:00"},"ForumReplyMessage:message:22837":{"__typename":"ForumReplyMessage","id":"message:22837","conversation":{"__ref":"Conversation:conversation:22203"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:22203/message:22837","revisionNum":1,"uid":22837,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Face ID Not Working [Fixed. Please see the approved answer for details.]","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:22837"},"parent":{"__ref":"ForumTopicMessage:message:22203"},"body":"

Running 1Password v8 on iOS 16.3 on iPhone 12 Pro Max and Face ID still not working. When is this expected to be fixed? I’ve already switched to NordPass but I would prefer 1Password but no Face ID unlock is definitely a deal breaker.

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: iOS 16.3
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Face%20ID

","body@stringLength":"494","rawBody":"

Running 1Password v8 on iOS 16.3 on iPhone 12 Pro Max and Face ID still not working. When is this expected to be fixed? I’ve already switched to NordPass but I would prefer 1Password but no Face ID unlock is definitely a deal breaker.

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: iOS 16.3
\nBrowser:_ Not Provided
\nReferrer: forum-search:Face ID

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