Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
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manselmi's avatar
manselmi
New Contributor
3 years ago

I understand that delays can and do happen, but I’m surprised by the infrequency and irregularity of status updates from 1Password support, given the impact of this issue.

If the fix isn’t yet ready, fine, but I think it’s reasonable to update this thread at least once per week on what’s holding things up, and not just that the fix will be released “soon”.

I may not pay for a business support contract but I’m still a paying customer.