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Forum Discussion
Former Member
3 years agoFace Unlock?
Hi
I just downloaded the newest version onto my Samsung A52 and went through setup. I noticed in security it says "Face unlock". I don't have face unlock setup so I did not select it but was looki...
1P_Timothy
Community Manager
3 years agoHello @chobo2, @Chippy_boy, @maveric09, @bugs, @anzilone, @jake100200 thanks for letting us know this has been an issue for you.
It sounds like you're referring to a bug with 1Password 8 for Android. Currently, if a device has a facial scanner, the wording for Biometric unlock will default to Face unlock even if Face unlock is not on or available with 1Password on the device. If you have a fingerprint registered, tapping Face unlock on will enable fingerprint unlock in 1Password 8 for Android.
Our development team is aware of this issue and working to make a fix available.
After tapping Face unlock on from Settings > Security, lock 1Password for Android then open the app and unlock with your account password. Going forward you should be able to unlock with your fingerprint.
If you're still running into issues please let us know and include any additional details. Thanks again!