Forum Discussion

Former Member's avatar
Former Member
5 years ago

FaceID keeps disappearing

Hello, I am having some issues with 1Password on my iPhone. It's set to use FaceID and sometimes it asks me the password instead - I understand that, particularly when rebooting etc. The problem...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @tony359:

This definitely isn't the experience we want you to have when unlocking 1Password! Does Face ID fail to work when using AutoFill to fill in an app, or when opening 1Password for iOS? If you're having trouble with Face ID in AutoFill, open and unlock 1Password for iOS, then try again. Let me know how that goes.

Also, I've moved your thread to the iOS section. :smile:

Jack