It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
LearningToFly
2 years agoNew Contributor
Facial biometric unlock not working on Galaxy tab A8
Device= Galaxy tab A8
Android v13
1Password version 8.10.24
I can't get the facial unlock to work with 1Password on the tablet. The facial unlock works fine to unlock the tablet itself. I trie...
BrendanR1P
1Password Team
2 years agoHi LearningToFly,
Android is customizable and available on devices from many different manufacturers. This means that some devices have their own way of handling Face Unlock or Fingerprint Unlock, and these are not always secure by our standards.
As we put security above all else, we have certain requirements for Face Unlock on Android. We require Google's official Biometric framework to be supported. Additionally, Google's method rates different unlock methods, and 1Password will only support unlock methods considered strong (Class 3 Biometric Face Unlock)
Currently, the only devices that meet these criteria are the Pixel 4 and Pixel 8. We hope Samsung and other device manufacturers support this in the near future.
I hope this helps!😀
-- Brendan