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RossUA's avatar
RossUA
New Contributor
2 years ago

FIDO2 key not working as second factor on Xperia 1 VI

I have received a new phone and am trying to login into 1Password. I have Yubikey Security Key configured as second factor. This setup worked fine on several Samsung phones, Pixel 8 Pro but it is not...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello RossUA! 👋

I'm sorry that you're running into trouble when authenticating your 1Password account using a security key. It sounds like this is a known issue that our development team is investigating.

If you add an authenticator app as an additional MFA factor for your 1Password account, are you able to add your account using the one-time password from the authentication app? You can find steps here: Turn on two-factor authentication for your 1Password account

-Dave

ref: dev/core/core#29450