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Forum Discussion
Babbling
3 years agoOccasional Contributor
Fill not working
For the second time recently, the fill option is not working. I haven't had this trouble before...
It is where a web page asks for a login as part of a pop-up (a log-in box on top of the current p...
Former Member
3 years agoHi Babbling, sorry to hear about the filling issues on christianitytoday.com. I tested out the form on there in both Chrome and Safari. I was able to save and fill a login in both browsers without issue.
Here's a video of the filling from Chrome: https://share.cleanshot.com/3VVQnCxv
Here's a video of the filling from Safari: https://share.cleanshot.com/GQ1WRBZ8
Because the filling works on my end, it's possible that the filling issue is coming from the login item in your account. Can you manually save a new login for the website and then see if that fills?
Here's how to manually save a login: https://support.1password.com/save-login-manually/
If the wrong login is still filling in Safari, please take a screenshot of it for us. There is a nice guide on how to take screenshots over at https://www.take-a-screenshot.org. Once you have the image, make sure to remove or mask any private info. No need to send me your passwords, Secret Key or anything like that, but please include the full screen. Lastly, attach the screenshot to your reply and send it over.
Let us know how everything goes!