Forum Discussion

Babbling's avatar
Babbling
Occasional Contributor
3 years ago

Fill not working

For the second time recently, the fill option is not working. I haven't had this trouble before... It is where a web page asks for a login as part of a pop-up (a log-in box on top of the current p...
browser extension
Anonymous's avatar
Anonymous
3 years ago

Babbling thanks for your response! I want to let you know that out of pre-caution, I deleted one of your screenshots which showed your username on some websites. I recommend redacting or removing such info from screenshots in the future.

On that note, I do see in your screenshots that Safari's built-in password manager is enabled, and it seems to be interfering with 1Password how 1Password save/fills on christianitytoday.com. Could you turn off Safari's built-in password manager with the steps https://support.1password.com/disable-browser-password-manager/#if-youre-using-safari-mac? Afterwards, you can edit your login from the app and remove the URL that should not be affiliated with it. Finally, try filling your login again in Safari and let us know how that goes.