Forum Discussion

Former Member's avatar
Former Member
4 years ago

Firefox aborts installation of add-on because it's corrupt. What to do?

I'm trying to install the 1Password extension in Firefox but it keeps giving me the message "Installation aborted because the add-on appears to be corrupt". I have the latest version of Firefox and I have successfully installed the plug-in on Chrome (so it's not my security software). I read through all the previous discussions on the same topic but no clear solution is presented anywhere.


1Password Version: Windows 8.6.0
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=Firefox%20aborts%20installation%20of%20add-on%20because%20it's%20corrupt.%20What%20should%20I%20do%3F

2 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @gwendolynweber:

    I'm glad to hear you were able to get it sorted. Feel free to get in touch if there's anything else we can help you with!

    Jack

  • Former Member's avatar
    Former Member

    I found the answer - at least for me. I have ESET internet security and I had turned on the 'Secure all Browsers' (under Set up; Security tools). When I turned this off, I was able to install the 1Password extension in Firefox. I have now turned it on again and it seems to be still working - so it was just the installation it was blocking.