Forum Discussion

Former Member's avatar
Former Member
3 years ago

Firefox beta extension randomly opens login page

The new firefox beta extension randomly opens the 1password login page and says a secret key is needed for this account. There doesn't seem to be a pattern for when this happens, just randomly throughout the day. Have had this issue 4 times since beta extension 2.5.1 has been installed.

1Password Version: 7.9.5
Extension Version: 2.5.1
OS Version: macOS 13.0.1
Browser:_ Firefox

browser extension

4 Replies

  • Kakkoister2's avatar
    Kakkoister2
    Super Contributor
    3 years ago

    @titanred Sounds good, if you need anything else let us know.

  • Former Member's avatar
    Former Member
    3 years ago

    I see the beta extension did update to 2.6.0 recently, I'll keep an eye on it and will see if this happens again.

  • Former Member's avatar
    Former Member
    3 years ago

    @titanred That is strange. Could you check to make sure that you have the newest beta version of the extension, which is 2.6.0? Could you also make sure to update the 1Password app on your computer? If you can move on to 1Password 8, that would be ideal as 1Password 8 has our newest updates and fixes. However, if you must stay on 1Password 7, you'll want to update to 1Password 7.9.6:

    1. Open the 1Password 7 app.
    2. Click on 1Password 7 at the top left.
    3. Select "Check for Updates".

    Let me know if that helps!

  • Kakkoister2's avatar
    Kakkoister2
    Super Contributor
    3 years ago

    @titanred What version of Firefox are you on? So the ext just opens on it's own?