Repeatedly asked to set up touch ID

Hello, This is happening to me as well and it is REALLY annoying. I'm on the latest version on the production release channel and this is a significant frustration point in my general workflow. It's been 8 months is this going to be resolved anytime soon? 

Why is that marked as solved although it is clearly not solved?

1P_Dave​ Was the fix ever released into mainline? 

I'm on latest production and the post-login prompt happens after every unlock. 

Steps to reproduce:

• Open Mac 1Password
• Unlock using Master password (not fingerprint)
• Successfully unlocks
• Fingerprint prompt appears and captures focus

Version details: 1Password for Mac 8.10.72 (81072027)

Baz

Thanks for the reply. I recommend following the steps under "To stop using the beta" in the guide that I posted, they'll make sure that you're properly set for the production channel going forward.

If you do see yourself back on the beta version unexpectedly in the future then let me know and I can dig deeper. 🙂

-Dave

1P_Dave, One thing - I only brought up the beta issue because I noticed, when reporting my version for the issue of this thread, that I was on the beta channel. I then added the follow-up post mentioning the accidental switch to beta in order to eliminate the possibility that the beta was causing the touch ID issue. The beta/release issue is not really affecting me currently (visibly).

In the "Advanced" section of preferences it says "Production". I set it to that yesterday and it has remained that. I did reboot this morning so that setting seems to be stable. Yesterday, I just downloaded a fresh copy of 1Password and installed it. I don't recall whether I went back into preferences to set it to "Production" when I was still running the beta or when I was running production. I did not uninstall the beta before doing the install of the production release.

Reading into that link you provided, there is the suggestion that my local data might have some beta cruft left over. I will follow the steps mentioned to clean that up.

Baz

Thanks for the reply. As mentioned, seeing a Touch ID prompt when unlocking 1Password for Mac using your account password is a known issue. However 1Password shouldn't switch release channels without your explicit action. Can you check the following:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click Settings.
4. Click Advanced.

What is "Release Channel" currently set to? When you switched from the beta to the stable version yesterday, did you follow the steps in this guide, including the step to remove all of your 1Password data: Use 1Password beta releases

-Dave

Thanks Dave.

I've never used the beta version. I only noticed that I was running the beta version this morning since the icon seemed to be changed. I see you pushed out a new beta version today and that's when I was switched over.

There were two things that happened recently:

Yesterday support helped me resolve the "Offline item: Permission error". I logged out of my account and logged back in and that fixed it. The error condition arose after I moved an entry from one vault to another.

A couple of days ago I turned on the "Show 1Password Developer in Sidebar". I was just curious what it would show.

Other than those two things, I've not messed around with anything for a long time. My suspicion is that it was caused when logging back in. I noticed some of my settings were preserved and some weren't. I expected none to be preserved. Maybe there's a bug in the management of settings when logging back in.

I should mention that this is not exclusive to the beta version. I rolled back to the production version and it still happens. By the way, I did not select the beta channel. That happened by itself, but I'm not sure when.