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Former Member's avatar
Former Member
3 years ago

firefox extension wont show on menu or function

I have followed instructions to change profile. And have added and removed extension multiple times. It does not giver error and says installed but the usual icon on top does not exist and when i cu...
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @bradHon1Pcomm,

Can you click on the jigsaw piece icon in you browser toolbar and let me know if 1Password is hiding here? You can pin it to the toolbar by clicking on the settings cog.

Let me know how you get on!

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extension wont show on menu or function","id":"message:96713","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:96713"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96713"},"body@stripHtml({\"truncateLength\":200})":" I have followed instructions to change profile. And have added and removed extension multiple times. It does not giver error and says installed but the usual icon on top does not exist and when i cu...","body@stringLength":"592","rawBody":"

I have followed instructions to change profile. And have added and removed extension multiple times. It does not giver error and says installed but the usual icon on top does not exist and when i customize toolbar it is not there either. I have deleted firefox and reinstalled.

\n\n
\n\n

1Password Version: 8.9.14
\nExtension Version: 2.5.1
\nOS Version: windows 11 pro 22h2 2022 update
\nBrowser:_ firefox 109.0
\nReferrer: forum-search:firefox extension wont show on menu

\n","kudosSumWeight":0,"postTime":"2023-01-28T07:34:43.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:96713_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":171},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I have followed instructions to change profile. And have added and removed extension multiple times. It does not giver error and says installed but the usual icon on top does not exist and when i customize toolbar it is not there either. I have deleted firefox and reinstalled.

\n\n
\n\n

1Password Version: 8.9.14
\nExtension Version: 2.5.1
\nOS Version: windows 11 pro 22h2 2022 update
\nBrowser:_ firefox 109.0
\nReferrer: forum-search:https://1password.community/search?Search=firefox%20extension%20wont%20show%20on%20menu

"},"Conversation:conversation:96713":{"__typename":"Conversation","id":"conversation:96713","solved":false,"topic":{"__ref":"ForumTopicMessage:message:96713"},"lastPostingActivityTime":"2023-02-02T03:47:11.000-08:00","lastPostTime":"2023-02-02T03:47:11.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:96713":{"__typename":"ModerationData","id":"moderation_data:96713","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:96713_1":{"__typename":"Revision","id":"revision:96713_1","lastEditTime":"2023-01-28T07:34:43.000-08:00"},"ForumReplyMessage:message:96714":{"__typename":"ForumReplyMessage","id":"message:96714","conversation":{"__ref":"Conversation:conversation:96713"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":96714,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: firefox extension wont show on menu or function","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96714"},"parent":{"__ref":"ForumTopicMessage:message:96713"},"body":"

Hey @bradHon1Pcomm,

\n\n

Can you click on the jigsaw piece icon in you browser toolbar and let me know if 1Password is hiding here? You can pin it to the toolbar by clicking on the settings cog.

\n\n

Let me know how you get on!

","body@stringLength":"240","rawBody":"

Hey @bradHon1Pcomm,

\n\n

Can you click on the jigsaw piece icon in you browser toolbar and let me know if 1Password is hiding here? You can pin it to the toolbar by clicking on the settings cog.

\n\n

Let me know how you get on!

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