Forum Discussion

Former Member's avatar
Former Member
5 years ago

Found a bug triggered on the Apple iPhone 13 preorder page

On the credit card entry, I tried to just let 1Password fill the details. Somehow it got into a loop that kept cycling through the fields rapidly and the only way to fix it was to reboot the Mac. (Restarting Safari & killing all the 1Password processes didn't work and just led to a blank preorder page.) I repeated this twice.

MacOS 11.6 (20G165)
Safari Version 14.1.2 (16611.3.10.1.6)
1Password 7.8.7 (70807004) 1Password Store

1Password Version: 7.8.7 (70807004) 1Password Store
Extension Version: 7.8.7?
OS Version: MacOS 11.6 (20G165)

browser extension

6 Replies

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    5 years ago

    @htodd

    We appreciate the report and will remain on the lookout for other issues. Thanks for getting this on our radar!

  • Former Member's avatar
    Former Member
    5 years ago

    I couldn't do anything but close the browser at the time because it was rapidly cycling (looked like something was looping on the pasting).

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    5 years ago

    @htodd

    It's probably too late, since pre-order page is live now. But I tested the URL you shared and was able to autofill an Amex, without issue, using 1Password in Safari. It's possible it may have just been a glitch with the page. If you do encounter it again, it would be useful to grab some logs from your browser so that we can further investigate.

  • Former Member's avatar
    Former Member
    5 years ago

    There was a pre-pre-order page. It's probably gone now that you can pre-order.

    https://c.apple.com/r?v=2&la=en&lc=usa&a=z2%2Bnb8HWCoHziyJtbRYNxEJqOcwA12xbGoofYjHA7%2FrIbCiBdamscU1LoBjfQBIQycxkrPeMxbBciK6JBjrPjY6X4YKOWMREUAGGyRDxpDspRz8jPtZHBhMEfOK%2F0omNDvOLvAZbDPbt4nBJXoDBKcPuZxwrE4jcoYaNNo4g%2BOQM4z9Df1WVBIyDLu5boUOhIozBOO8sNeYqD3pDsrrTYw%3D%3D&ct=ac1r1B8D3p

  • Former Member's avatar
    Former Member
    5 years ago

    Hi @htodd!

    Can you please share the full URL that you used? If I try to go to the preorder page I only get this:

  • Former Member's avatar
    Former Member
    5 years ago

    Oh, I should add the credit card type was AMEX.