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ticksgt's avatar
ticksgt
Occasional Contributor
3 years ago

Freeze after switching Windows user and when searching

Good evening. The following operations will cause a freeze. Log on as Windows user "A". Launch 1Password 8. Log on as user "B" without logging off user "A". Log off Windows user "B". L...
betas
ticksgt's avatar
ticksgt
Occasional Contributor
3 years ago

Hello ag_mike_d .
This problem has not yet been fixed.
We are using 1Password Bussiness at work and several employees have also encountered this event.
We often access each employee's desktop PC via remote desktop from a conference room.
I have a feeling it is more likely to occur when that operation is performed.

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after switching Windows user and when searching","id":"message:121668","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:14222"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:121668"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121668"},"body@stripHtml({\"truncateLength\":200})":" Good evening. \nThe following operations will cause a freeze. \n\n \n Log on as Windows user \"A\". \n Launch 1Password 8. \n Log on as user \"B\" without logging off user \"A\". \n Log off Windows user \"B\". \n L...","body@stringLength":"566","rawBody":"

Good evening.
\nThe following operations will cause a freeze.

\n\n
    \n
  1. Log on as Windows user \"A\".
    2. \n
  2. Launch 1Password 8.
    3. \n
  3. Log on as user \"B\" without logging off user \"A\".
    4. \n
  4. Log off Windows user \"B\".
    5. \n
  5. Log on as Windows user \"A\"
    6. \n
  6. Click on the 1Password8 search box.
    7. \n
\n\n

After the occurrence, the problem will not go away until the 1Password8 process is stopped.

\n\n
\n\n

1Password Version: 8.8(80800120)
\nExtension Version: Not Provided
\nOS Version: Windows10

\n","kudosSumWeight":0,"postTime":"2022-06-01T06:50:53.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:121668_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":65},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Good evening.
\nThe following operations will cause a freeze.

\n\n
    \n
  1. Log on as Windows user \"A\".
    2. \n
  2. Launch 1Password 8.
    3. \n
  3. Log on as user \"B\" without logging off user \"A\".
    4. \n
  4. Log off Windows user \"B\".
    5. \n
  5. Log on as Windows user \"A\"
    6. \n
  6. Click on the 1Password8 search box.
    7. \n
\n\n

After the occurrence, the problem will not go away until the 1Password8 process is stopped.

\n\n
\n\n

1Password Version: 8.8(80800120)
\nExtension Version: Not Provided
\nOS Version: Windows10

"},"Conversation:conversation:121668":{"__typename":"Conversation","id":"conversation:121668","solved":false,"topic":{"__ref":"ForumTopicMessage:message:121668"},"lastPostingActivityTime":"2022-08-05T05:17:49.000-07:00","lastPostTime":"2022-08-05T05:17:49.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:121668":{"__typename":"ModerationData","id":"moderation_data:121668","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:121668_1":{"__typename":"Revision","id":"revision:121668_1","lastEditTime":"2022-06-01T06:50:53.000-07:00"},"ForumReplyMessage:message:121671":{"__typename":"ForumReplyMessage","id":"message:121671","conversation":{"__ref":"Conversation:conversation:121668"},"author":{"__ref":"User:user:14222"},"revisionNum":1,"uid":121671,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Freeze after switching Windows user and when searching","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121671"},"parent":{"__ref":"ForumTopicMessage:message:121668"},"body":"

Hello ag_mike_d .
\nThis problem has not yet been fixed.
\nWe are using 1Password Bussiness at work and several employees have also encountered this event.
\nWe often access each employee's desktop PC via remote desktop from a conference room.
\nI have a feeling it is more likely to occur when that operation is performed.

","body@stringLength":"535","rawBody":"

Hello .
\nThis problem has not yet been fixed.
\nWe are using 1Password Bussiness at work and several employees have also encountered this event.
\nWe often access each employee's desktop PC via remote desktop from a conference room.
\nI have a feeling it is more likely to occur when that operation is performed.

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-04T17:57:45.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:121671_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747314148978":{"__typename":"CachedAsset","id":"theme:customTheme1-1747314148978","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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