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Forum Discussion
ticksgt
4 years agoOccasional Contributor
Freeze after switching Windows user and when searching
Good evening.
The following operations will cause a freeze.
Log on as Windows user "A".
Launch 1Password 8.
Log on as user "B" without logging off user "A".
Log off Windows user "B".
L...
ag_mike_d
1Password Team
4 years agoHello ticksgt,
I'm sorry this is still causing an issue with 1Password 8 freezing when switching users. Thanks for the follow up and the additional details.
Since this issue is easily reproducible on your end with multiple users, after you see this behaviour again, can you send a 1Password diagnostics report from the affected device via email to support+windows@1Password.com so we can help to investigate? Please do not post these details in the forums.
If you could also include a link to this thread along with your forum handle in your email? Thank you!