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Former Member's avatar
Former Member
2 years ago

Friction using 1Password in Android

I've switched from iOS to Android, and have found the 1Password experience to be much harder to use on Android :( When signing into a new app, the prompt to "Open 1Password" will appear – incon...
android
Former Member's avatar
Former Member
2 years ago

Thank you 1P_Timothy!

Autofill issues can stem from a number of sources. I'd like to ask you to share a few of the apps or websites where you've seen an issue, along with if there has been an inconsistent filling response, or no filling response at all in the given app/website. This will help us investigate the issue further.

I've recently had this issue with Chargepoint and Babylist apps. A website where i do see this issue regularly is my medical provider's MyChart. The filling response for MyChart has been inconsistent. For Chargepoint and Babylist, I've only attempted sign-in once, so there was no filling response that single time.

Are you prompted for your fingerprint when you open 1Password directly or is your account password always required?

My error here. It looks like I inadvertently changed the security setting.

For 1Password to suggest an item in an Android app, an Android app link is required. Without an app link, 1Password does not know that a particular item is associated with an app. To add an app link to an existing item:

Yes, got it. This is unfortunately less seamless than the iOS experience though :/ With my iPhone device I didn't have to manually update my login for the iOS app.

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using 1Password in Android","id":"message:37723","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:37723"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:37723"},"body@stripHtml({\"truncateLength\":200})":" I've switched from iOS to Android, and have found the 1Password experience to be much harder to use on Android :( \n\n \n When signing into a new app, the prompt to \"Open 1Password\" will appear – incon...","body@stringLength":"909","rawBody":"

I've switched from iOS to Android, and have found the 1Password experience to be much harder to use on Android :(

\n\n
    \n
  1. When signing into a new app, the prompt to \"Open 1Password\" will appear – inconsistently. If I'm attempting to sign into an account via the Chrome browser, the \"Open 1Password\" prompt often does not appear.
    2. \n
  2. When I tap \"Open 1Password\", I am regularly prompted to enter my password – even though I've enabled biometric password and have entered my password less than 1 hour ago.
    3. \n
  3. Once I've signed into 1Password, it provides no suggestions for the app's credentials - even though they exist :( I have to manually type in the app's name, and use the \"Fill Anyway\" option.
    4. \n
\n\n
\n\n

1Password Version: 8.10.12
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser: Chrome

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I've switched from iOS to Android, and have found the 1Password experience to be much harder to use on Android :(

\n\n
    \n
  1. When signing into a new app, the prompt to \"Open 1Password\" will appear – inconsistently. If I'm attempting to sign into an account via the Chrome browser, the \"Open 1Password\" prompt often does not appear.
    2. \n
  2. When I tap \"Open 1Password\", I am regularly prompted to enter my password – even though I've enabled biometric password and have entered my password less than 1 hour ago.
    3. \n
  3. Once I've signed into 1Password, it provides no suggestions for the app's credentials - even though they exist :( I have to manually type in the app's name, and use the \"Fill Anyway\" option.
    4. \n
\n\n
\n\n

1Password Version: 8.10.12
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser: Chrome

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Thank you 1P_Timothy!

\n\n
\nAutofill issues can stem from a number of sources. I'd like to ask you to share a few of the apps or websites where you've seen an issue, along with if there has been an inconsistent filling response, or no filling response at all in the given app/website. This will help us investigate the issue further.\n
\n\n

I've recently had this issue with Chargepoint and Babylist apps. A website where i do see this issue regularly is my medical provider's MyChart. The filling response for MyChart has been inconsistent. For Chargepoint and Babylist, I've only attempted sign-in once, so there was no filling response that single time.

\n\n
\nAre you prompted for your fingerprint when you open 1Password directly or is your account password always required?\n
\n\n

My error here. It looks like I inadvertently changed the security setting.

\n\n
\nFor 1Password to suggest an item in an Android app, an Android app link is required. Without an app link, 1Password does not know that a particular item is associated with an app. To add an app link to an existing item:\n
\n\n

Yes, got it. This is unfortunately less seamless than the iOS experience though :/ With my iPhone device I didn't have to manually update my login for the iOS app.

","body@stringLength":"1522","rawBody":"

Thank you !

\n\n
\nAutofill issues can stem from a number of sources. I'd like to ask you to share a few of the apps or websites where you've seen an issue, along with if there has been an inconsistent filling response, or no filling response at all in the given app/website. This will help us investigate the issue further.\n
\n\n

I've recently had this issue with Chargepoint and Babylist apps. A website where i do see this issue regularly is my medical provider's MyChart. The filling response for MyChart has been inconsistent. For Chargepoint and Babylist, I've only attempted sign-in once, so there was no filling response that single time.

\n\n
\nAre you prompted for your fingerprint when you open 1Password directly or is your account password always required?\n
\n\n

My error here. It looks like I inadvertently changed the security setting.

\n\n
\nFor 1Password to suggest an item in an Android app, an Android app link is required. Without an app link, 1Password does not know that a particular item is associated with an app. To add an app link to an existing item:\n
\n\n

Yes, got it. This is unfortunately less seamless than the iOS experience though :/ With my iPhone device I didn't have to manually update my login for the iOS app.

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