Hi folks. I had to start using 1password on my work laptop and decided my personal life could use some securing, too. I created a new account and downloaded 1password to my personal laptop. I can navigate easily between the two accounts on the desktop app. We don't use Google at my company, but I'm still using Chrome (which is attached to my personal email). Thus, I only have one 1password browser extension. I would love to be able to navigate easily between work and personal accounts via the Chrome extension, but I keep getting locked out of my personal account when I try to select it from the Chrome extension.
Then I get l get locked out on the desktop app.
I can easily hit escape and regain access to the desktop app, but the lock symbol remains next to my name in the Chrome extension.
Any suggestions?
Also, another quick question: The +generate password feature in the top menu bar is excellent, but I only see it on my work computer/in 1password 7. How to I access that on my personal computer? I don't see it in settings.
1Password Version: 8.9.4 on personal, 7.9.7 on work computer Extension Version: Not Provided OS Version: Mac OS Monterey 12.3.1
Browser:_ Chrome
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I'd like to give some general feedback. In general, it worked what I tried to do. No complaints.
\n\n
Devices used: \n- Windows 11 desktop \n- Android 13 phone \n- Windows 11 remote desktop (accessed with rdp)
\n\n
First, I created a new beta test account on the website. A passkey was created with Windows hello on the local PC, I was able to verify its existence in the Windows 11 passkey configuration. \nI don't remember if the 1password browser extension offered to save the passkey in my regular 1password account. If it did, I declined and Windows Hello popped up.
\n\n
Some tests proved I was able to use the passkey to login. Windows hello asked for the Hello pin and it logged me in.
\n\n
Then I sign in to the desktop app. I don't remember how I did it, so it worked without problem. I guess I used the \"sign in with passkey\" option, since the passkey was already present on the PC.
\n\n
Then I tried to sign in to the beta account on my Android. \nScanning the setup code from the PC didn't work. The Android app just didn't respond as if there was no setup code. Trying to use the setup code for my regular account worked immediately, so it's something in the app, not something with monitor and camera.
\n\n
Then I tried the \"sign in with passkey\" option. It tried to find a passkey, but there wasn't any, so it failed. I searched the blog post and other 1password documentation about how to do this, but I found nothing. I knew I had to somehow push the passkey to the Android smartphone. But how? I went to the new \"Authorization\" feature of the beta account and tried to create a new passkey. I detected Windows offered creating a passkey on a mobile device. I did this, and a passkey was created on the Android phone, associated with the beta 1Password account. \nThen I retried signing in with the beta account on the Android phone and was successful. \nIt took quite some time to be successful, because I tried different things that failed, I only report which of my findings were successful. In retrospect it's straightforward, but you have to know what to do. \nUnlocking the Android app seems to actually use the passkey, since the dialog to authorize with passkey is different to the dialog to unlock an account secured with password.
\n\n
Then I tried to sign in to 1password on my rdp desktop, which is some Windows 11 VM for testing and practicing purposes. \nWindows Hello isn't working through rdp, so I expected this to fail. \nBut to my surprise rdp seems to have some passkey passthrough feature, because when I tried to just sign in with passkey, Windows Hello on my local PC popped up and asked for my pin, then providing the locally stored passkey to the remote VM. I was signed in. Unlocking later also works the same way. Mission accomplished!
\n\n
I also created a passkey for the beta account in 1Password itself, so it's being synchronized to other devices. However, the only use for this I guess is to login to 1password.com with the browser extension already signed in and unlocked. In all other cases, for signing in, you're caught in a circular dependency.
\n\n
If I decline the browser extension login offer, Windows Hello offers its passkey.
\n\n
From what I see, it's working, and it's working good if all your devices support passkeys. If one of your devices don't support passkeys, the whole feature is useless for all devices, since you're not offered a password as alternative sign in / unlock. \nFor me, I thought rdp would be the show stopper - if rdp didn't work, I would not consider unlocking with passkeys a real alternative today. But it worked, so if unlocking with passkeys is out of beta, I will seriously consider switching.
\n\n\n\n
1Password Version: 1Password for Windows 8.10.24 (81024016) \nExtension Version: 2.19.15 \nOS Version: Windows 11 \nBrowser: Chrome
","body@stringLength":"3963","rawBody":"
I'd like to give some general feedback. In general, it worked what I tried to do. No complaints.
\n\n
Devices used: \n- Windows 11 desktop \n- Android 13 phone \n- Windows 11 remote desktop (accessed with rdp)
\n\n
First, I created a new beta test account on the website. A passkey was created with Windows hello on the local PC, I was able to verify its existence in the Windows 11 passkey configuration. \nI don't remember if the 1password browser extension offered to save the passkey in my regular 1password account. If it did, I declined and Windows Hello popped up.
\n\n
Some tests proved I was able to use the passkey to login. Windows hello asked for the Hello pin and it logged me in.
\n\n
Then I sign in to the desktop app. I don't remember how I did it, so it worked without problem. I guess I used the \"sign in with passkey\" option, since the passkey was already present on the PC.
\n\n
Then I tried to sign in to the beta account on my Android. \nScanning the setup code from the PC didn't work. The Android app just didn't respond as if there was no setup code. Trying to use the setup code for my regular account worked immediately, so it's something in the app, not something with monitor and camera.
\n\n
Then I tried the \"sign in with passkey\" option. It tried to find a passkey, but there wasn't any, so it failed. I searched the blog post and other 1password documentation about how to do this, but I found nothing. I knew I had to somehow push the passkey to the Android smartphone. But how? I went to the new \"Authorization\" feature of the beta account and tried to create a new passkey. I detected Windows offered creating a passkey on a mobile device. I did this, and a passkey was created on the Android phone, associated with the beta 1Password account. \nThen I retried signing in with the beta account on the Android phone and was successful. \nIt took quite some time to be successful, because I tried different things that failed, I only report which of my findings were successful. In retrospect it's straightforward, but you have to know what to do. \nUnlocking the Android app seems to actually use the passkey, since the dialog to authorize with passkey is different to the dialog to unlock an account secured with password.
\n\n
Then I tried to sign in to 1password on my rdp desktop, which is some Windows 11 VM for testing and practicing purposes. \nWindows Hello isn't working through rdp, so I expected this to fail. \nBut to my surprise rdp seems to have some passkey passthrough feature, because when I tried to just sign in with passkey, Windows Hello on my local PC popped up and asked for my pin, then providing the locally stored passkey to the remote VM. I was signed in. Unlocking later also works the same way. Mission accomplished!
\n\n
I also created a passkey for the beta account in 1Password itself, so it's being synchronized to other devices. However, the only use for this I guess is to login to 1password.com with the browser extension already signed in and unlocked. In all other cases, for signing in, you're caught in a circular dependency.
\n\n
If I decline the browser extension login offer, Windows Hello offers its passkey.
\n\n
From what I see, it's working, and it's working good if all your devices support passkeys. If one of your devices don't support passkeys, the whole feature is useless for all devices, since you're not offered a password as alternative sign in / unlock. \nFor me, I thought rdp would be the show stopper - if rdp didn't work, I would not consider unlocking with passkeys a real alternative today. But it worked, so if unlocking with passkeys is out of beta, I will seriously consider switching.
\n\n\n\n
1Password Version: 1Password for Windows 8.10.24 (81024016) \nExtension Version: 2.19.15 \nOS Version: Windows 11 \nBrowser: Chrome
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General sign in feedback","moderationData":{"__ref":"ModerationData:moderation_data:148183"},"body":"
Hello Former Member! 👋
\n\n
Thank you for posting your experience! We hope to further refine the process as the beta period continues and I've shared your feedback with the team.
\n\n
If you do run into any other issues then please let us know. 🙂
\n\n
-Dave
\n\n
ref: PB-37786793
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