Its ok no apologies needed, I was just trying to read and attempted to follow setup directions. So, anyways, what I am at now is, things basically work for me---- now.
Here's the long version. After 5 attempts, trying different things, I finally got an authenticator to work for me in setting up 1password. At first Authy would not work, giving me the "Incorrect authentication code. Make sure your device has the correct date and time." error.
So in trying to troubleshoot the issues myself, based on what i could glean from the 'net,......
I checked and rechecked my date and time settings on the PC and the iPhone to no avail, as the settings were already correct, but in trying to get it to work, I went ahead and kept attempting to adjust the times by changing the time-zones and testing and then re-setting the dates and time zones back to correct times, and switching the automatic settings on and off.
I also deleted the Authy ios app many times,,,,,(4-5) .
Finally, after doing this, over the course of 2 days, everything ( Authy ) finally worked !!?? I almost fell down. I dont know what sequence of events finally made it work ? In otherwords, all of a sudden, the 6 digit numbers finally was synched and I was able to enter them in the app and it worked and i was in,,,,,,, scary,,,,, I dont know what happened. But 2FA is now "Turned-On" and working in 1Password. And Authy is working?
I now have Authy on my iPhone and also on my PC ( for multi-device usage ). And I have 1Password working on my iPhone and the PC and as an extension on MS Edge browser. So currently all is well in OZ ? Amazing adventure.
As another side note, during my trials and tribulations, I also tried "Google Authenticator" and ran into the same errors, BUT, since I did not like or want to really use Google Auth, I just deleted it. --- AND, and, I also tried "Microsoft Authenticator". - It WORKED ????? - whoa,,, no issues at allllllll ???? Amazing,,,,,, so that kind of threw the whole "time and date" error I was recieving with Authy- threw it sideways ? I was really wondering what was going on ????
But, I went back to Authy and like I said, after the 5th time, everything worked ???? Go Figure,,,,,
Hello all,
\n\nNew here, ( newbie in general ) - anyways, I am begining to use 1password, and would like to use the 2fa feature. Following directions, I got an authenticator.
\nI like Authy, so I got for my iphone and proceeded to setup. However, when I go to activate it and try to enter my first 6digits to set it up or to turn on 2fa i get this error message and cannot proceed further, ( not being able to complete the setup for 2fa ) -->
\"Incorrect authentication code. Make sure your device has the correct date and time.\" ???
\n\nI have tried many times with Authy ( remove app and reinstalling app ) I checked and syncd my time on the pc and on the iphone and all settings are correct and same time and zones.
\n\nI read some previously mentioned issues in this knowledge base, but no clear answer or solution is shown ?
\n\nI also tried Google Authenticator and same issue, same error? ---- HOWEVER, Microsoft Authenticator seems to work, no issues, it issued a 6 digits and I was able to turn on 2fa inside 1password.com page ???? and it seems to work from the iphone as well ??? How weird.
\n\nBut,- I do not like MS Authenticator,,,, I want to use Authy,,,,,or Google Authenticator,,,,,
\n\nI am running Windows 11 pro - with 1password desktop and as an extension in MS Edge ( everything is fully updated )
\nI am using a iphone 13 max with latest ios ( and again all the time and date settings are sync'd up )
Can someone please help me with this issue ? I am not a techie, but I like to use 1password fully with Authy as 2fa as recommended.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
Hello all,
\n\nNew here, ( newbie in general ) - anyways, I am begining to use 1password, and would like to use the 2fa feature. Following directions, I got an authenticator.
\nI like Authy, so I got for my iphone and proceeded to setup. However, when I go to activate it and try to enter my first 6digits to set it up or to turn on 2fa i get this error message and cannot proceed further, ( not being able to complete the setup for 2fa ) -->
\"Incorrect authentication code. Make sure your device has the correct date and time.\" ???
\n\nI have tried many times with Authy ( remove app and reinstalling app ) I checked and syncd my time on the pc and on the iphone and all settings are correct and same time and zones.
\n\nI read some previously mentioned issues in this knowledge base, but no clear answer or solution is shown ?
\n\nI also tried Google Authenticator and same issue, same error? ---- HOWEVER, Microsoft Authenticator seems to work, no issues, it issued a 6 digits and I was able to turn on 2fa inside 1password.com page ???? and it seems to work from the iphone as well ??? How weird.
\n\nBut,- I do not like MS Authenticator,,,, I want to use Authy,,,,,or Google Authenticator,,,,,
\n\nI am running Windows 11 pro - with 1password desktop and as an extension in MS Edge ( everything is fully updated )
\nI am using a iphone 13 max with latest ios ( and again all the time and date settings are sync'd up )
Can someone please help me with this issue ? I am not a techie, but I like to use 1password fully with Authy as 2fa as recommended.
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
Its ok no apologies needed, I was just trying to read and attempted to follow setup directions. So, anyways, what I am at now is, things basically work for me---- now.
\n\nHere's the long version. After 5 attempts, trying different things, I finally got an authenticator to work for me in setting up 1password. At first Authy would not work, giving me the \"Incorrect authentication code. Make sure your device has the correct date and time.\" error.
\nSo in trying to troubleshoot the issues myself, based on what i could glean from the 'net,......
\nI checked and rechecked my date and time settings on the PC and the iPhone to no avail, as the settings were already correct, but in trying to get it to work, I went ahead and kept attempting to adjust the times by changing the time-zones and testing and then re-setting the dates and time zones back to correct times, and switching the automatic settings on and off.
\nI also deleted the Authy ios app many times,,,,,(4-5) .
Finally, after doing this, over the course of 2 days, everything ( Authy ) finally worked !!?? I almost fell down. I dont know what sequence of events finally made it work ? In otherwords, all of a sudden, the 6 digit numbers finally was synched and I was able to enter them in the app and it worked and i was in,,,,,,, scary,,,,, I dont know what happened. But 2FA is now \"Turned-On\" and working in 1Password. And Authy is working?
\n\nI now have Authy on my iPhone and also on my PC ( for multi-device usage ). And I have 1Password working on my iPhone and the PC and as an extension on MS Edge browser. So currently all is well in OZ ? Amazing adventure.
\n\nAs another side note, during my trials and tribulations, I also tried \"Google Authenticator\" and ran into the same errors, BUT, since I did not like or want to really use Google Auth, I just deleted it. --- AND, and, I also tried \"Microsoft Authenticator\". - It WORKED ????? - whoa,,, no issues at allllllll ???? Amazing,,,,,, so that kind of threw the whole \"time and date\" error I was recieving with Authy- threw it sideways ? I was really wondering what was going on ????
\n\nBut, I went back to Authy and like I said, after the 5th time, everything worked ???? Go Figure,,,,,
","body@stringLength":"2265","rawBody":"Its ok no apologies needed, I was just trying to read and attempted to follow setup directions. So, anyways, what I am at now is, things basically work for me---- now.
\n\nHere's the long version. After 5 attempts, trying different things, I finally got an authenticator to work for me in setting up 1password. At first Authy would not work, giving me the \"Incorrect authentication code. Make sure your device has the correct date and time.\" error.
\nSo in trying to troubleshoot the issues myself, based on what i could glean from the 'net,......
\nI checked and rechecked my date and time settings on the PC and the iPhone to no avail, as the settings were already correct, but in trying to get it to work, I went ahead and kept attempting to adjust the times by changing the time-zones and testing and then re-setting the dates and time zones back to correct times, and switching the automatic settings on and off.
\nI also deleted the Authy ios app many times,,,,,(4-5) .
Finally, after doing this, over the course of 2 days, everything ( Authy ) finally worked !!?? I almost fell down. I dont know what sequence of events finally made it work ? In otherwords, all of a sudden, the 6 digit numbers finally was synched and I was able to enter them in the app and it worked and i was in,,,,,,, scary,,,,, I dont know what happened. But 2FA is now \"Turned-On\" and working in 1Password. And Authy is working?
\n\nI now have Authy on my iPhone and also on my PC ( for multi-device usage ). And I have 1Password working on my iPhone and the PC and as an extension on MS Edge browser. So currently all is well in OZ ? Amazing adventure.
\n\nAs another side note, during my trials and tribulations, I also tried \"Google Authenticator\" and ran into the same errors, BUT, since I did not like or want to really use Google Auth, I just deleted it. --- AND, and, I also tried \"Microsoft Authenticator\". - It WORKED ????? - whoa,,, no issues at allllllll ???? Amazing,,,,,, so that kind of threw the whole \"time and date\" error I was recieving with Authy- threw it sideways ? I was really wondering what was going on ????
\n\nBut, I went back to Authy and like I said, after the 5th time, everything worked ???? Go Figure,,,,,
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