Forum Discussion

Former Member's avatar
Former Member
3 years ago

Greyed out screen after accepting suggested password

When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I n...
macos
Former Member's avatar
Former Member
3 years ago

1P_Tommy
I am having the exact same issue with 1Password in Safari as TeKno Ziz described back in July. Running 1Password for Mac 8.9.4 on MacOS 12.6. There are no other versions of 1Password in the Applications folder other than 1Password for Safari 2.3.8.

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out screen after accepting suggested password","id":"message:38191","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38191","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:38191"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:38191"},"body@stripHtml({\"truncateLength\":200})":" When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I n...","body@stringLength":"616","rawBody":"

When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I need to refresh in order to get it back. I also just noticed that I was running both the beta and production versions of the plugin, so I just disabled the production one to see if that will help. Maybe the plugin should check for multiple/outdated instances.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.4.1
\nOS Version: macOS 12.4
\nBrowser:_ Firefox

\n","kudosSumWeight":0,"postTime":"2022-07-21T04:47:49.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38191_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":246},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I need to refresh in order to get it back. I also just noticed that I was running both the beta and production versions of the plugin, so I just disabled the production one to see if that will help. Maybe the plugin should check for multiple/outdated instances.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.4.1
\nOS Version: macOS 12.4
\nBrowser:_ Firefox

"},"Conversation:conversation:38191":{"__typename":"Conversation","id":"conversation:38191","solved":false,"topic":{"__ref":"ForumTopicMessage:message:38191"},"lastPostingActivityTime":"2022-10-19T10:04:29.000-07:00","lastPostTime":"2022-10-19T10:04:29.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:38191":{"__typename":"ModerationData","id":"moderation_data:38191","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:38191_1":{"__typename":"Revision","id":"revision:38191_1","lastEditTime":"2022-07-21T04:47:49.000-07:00"},"ForumReplyMessage:message:38195":{"__typename":"ForumReplyMessage","id":"message:38195","conversation":{"__ref":"Conversation:conversation:38191"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:38191/message:38195","revisionNum":1,"uid":38195,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Greyed out screen after accepting suggested password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:38195"},"parent":{"__ref":"ForumTopicMessage:message:38191"},"body":"

1P_Tommy
\nI am having the exact same issue with 1Password in Safari as TeKno Ziz described back in July. Running 1Password for Mac 8.9.4 on MacOS 12.6. There are no other versions of 1Password in the Applications folder other than 1Password for Safari 2.3.8.

","body@stringLength":"457","rawBody":"


\nI am having the exact same issue with 1Password in Safari as TeKno Ziz described back in July. Running 1Password for Mac 8.9.4 on MacOS 12.6. There are no other versions of 1Password in the Applications folder other than 1Password for Safari 2.3.8.

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