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Forum Discussion
Greyed out screen after accepting suggested password
When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I n...
1P_Tommy
Moderator
Moderator@MaxPVD
Let's get you over to my email colleagues for a deeper dive.
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Click Send Diagnostics.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
MaxPVD A link to this thread:
https://1password.community/discussion/comment/661440/#Comment_661440Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
