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Former Member's avatar
Former Member
3 years ago

Greyed out screen after accepting suggested password

When creating a new online account and the page asks for a password, when I accept 1P suggestion, it populates the fields and then the window turns grey and I am unable to proceed, nothing works. I n...
macos
Former Member's avatar
Former Member
3 years ago

1P_Tommy
Thank you for the quick response! Just FYI: To get to diagnostics in 1Password 8.9.4 I had to follow steps that were slightly different from those you listed:
1. Open 1Password
2. Tap your 1Password account icon from the 1Password home screen
3. Tap Preferences
4. Tap Advanced
5. Click Send Diagnostics