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Former Member's avatar
Former Member
2 years ago

Have 2 vaults in the cloud. Only 1 is accessible in desktop and Chrome. How do I get access to both?

I am new to 1Password. I migrated my account from LastPass to 1Password. My LastPass account had only one vault. 1Password created 2, one labeled personal and the other labeled imported shared. Both ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @wsheehan3! 👋

Welcome to 1Password! 🎉 Just to confirm: are you able to see all of your vaults when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

If the answer is yes then do you see the vaults when you try these steps:

  1. Open your browser.
  2. Click the 1Password icon in your browser's toolbar.
  3. Click the icon in the upper left corner of the pop-up.

Do you see all of your vaults here? I look forward to hearing from you. 🙂

-Dave