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Forum Discussion
have my secret key tho cant recover my password
keep going around in circles. on line options call for entering correct password to sign in but i cant remember it and seems i cant get anywhere even with my secret key, just wasting so much time
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1P_Gem
Moderator
ModeratorHi @denadancykier! I'm sorry you're unable to access your 1Password account.
If have any devices that are still signed in at the moment, you can locate your account details there. Search for a 1Password Account item in your vault. You should see your password and Secret Key there.
I would also recommend taking a look through the following support guide: If you forgot your password or you can't unlock 1Password
If you still can't access your account after trying the above, I'd like to ask you to send in an email to support+forum@1password.com, so our team can assist further.
With your email please include:
- A link to this thread: https://1password.community/discussion/136555/have-my-secret-key-tho-cant-recover-my-password#latest
- Your forum username:
denadancykier
You'll receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
