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Former Member's avatar
Former Member
4 years ago

Having difficulty upgrading to 1PW7

I am a long time user of 1Password and a fan of the app. I've had a stand alone license for a long time and synced through dropbox. I am a basic user of the program -- I make up my own passwords an...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @jmlally! 👋

I'm sorry for the issues that you've run into. Since you're already in contact with our support team over email I'm going to lock this thread so that we prevent confusion by duplicating efforts in two different places. We've been a little bit backed up due to the holidays but I'll get our team to respond to you over email as soon as possible. :)

ref: TAX-41818-962