Hi 1P_Timothy,
no worries, I know that Android can be difficult. I've provided some replication steps that may work for you.
Disclosing that I'm on 1password Beta 81001019 (8.10.1). It's safe to assume my previous report was also from a Beta build.
- Turns out, if you join the Beta channel on your personal profile on the Play Store, the work profile will use the Beta APKs instead of the stable release. Sorry for not flagging sooner, this was totally unexpected.
I've just gone through the steps again, and also struggle to replicate.
I'm able to replicate the previous behaviour by enabling "Don't keep activities" in Developer Options.
Using this to replicate Android clearing activities when the system is under pressure.
Device: Google Pixel 6
Android Version: 13 (5th February, TQ1a.23.02.02.002)
1password: 81001019
steps (with "don't keep activities" enabled):
1. open 1password
2. click: Sign In
3. click: Enter account details
4. enter an email address
5. Switch to another app (ie, to get the Secret Key)
6. Switch back to 1password
expect: come back to the "enter account details" page with previous data filled
actual: 1password opens with the initial "sign in" screen
Adding an additional account has similar problems, with an interesting bug along the way:
1. open 1password
2. open top-right menu (extra bug: the icon isn't there until interacting with the app after load)
3. click: Manage Accounts... (opens "Accounts" page)
4. click: Add an Account (opens "Sign In" page)
5. click: Enter Account Details (opens "Enter Account Details" page)
6. enter an email address
7. switch to another app
8. switch to 1password: presented with the "Sign In" page, data is lost
9. press "back" (as-in the Android Back button): Opens the "Enter Account Details" page, but no data
Step 9 is interesting. I'd expect pressing "back" here to take me to the "Sign In" page.
You can also skip steps 5+6, keep switching between 1password and another app, and end up with a stack of "Sign In" pages, as a new page gets added every time 1password opens.
Happy to pull logs or dump any settings if wanted.
Hope this helps in some way!
I have been a long time user of 1P7 for Android (13) (and Windows and Chrome). Today I decided to make the plunge and move up from 1P7 to 1P8.
\n\nI downloaded 1P8 for Android from the Google Play Store and after installing it asks for my (Master) password (to authenticate my account for my Android phone). That's fine but then it prompts me to use either a hardware key or to enter an Authentication Code...that seems reasonable as well as I had previously set up both way back. I choose to use the Authentication code option (I use AEGIS). And so I swipe to get to the AEGIS app and copy the 6 digit code but going back to 1P I am always back to the 1P8 screen having to again enter my (master) password :(. I am at a loss on how I can get to the screen where I can actually input the TOTP to complete the authentication :(.
\n\nI must be missing something simple.
\n\n1Password Version: 1P8
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided
I have been a long time user of 1P7 for Android (13) (and Windows and Chrome). Today I decided to make the plunge and move up from 1P7 to 1P8.
\n\nI downloaded 1P8 for Android from the Google Play Store and after installing it asks for my (Master) password (to authenticate my account for my Android phone). That's fine but then it prompts me to use either a hardware key or to enter an Authentication Code...that seems reasonable as well as I had previously set up both way back. I choose to use the Authentication code option (I use AEGIS). And so I swipe to get to the AEGIS app and copy the 6 digit code but going back to 1P I am always back to the 1P8 screen having to again enter my (master) password :(. I am at a loss on how I can get to the screen where I can actually input the TOTP to complete the authentication :(.
\n\nI must be missing something simple.
\n\n1Password Version: 1P8
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided
Hi 1P_Timothy,
\nno worries, I know that Android can be difficult. I've provided some replication steps that may work for you.
Disclosing that I'm on 1password Beta 81001019 (8.10.1). It's safe to assume my previous report was also from a Beta build.
\n- Turns out, if you join the Beta channel on your personal profile on the Play Store, the work profile will use the Beta APKs instead of the stable release. Sorry for not flagging sooner, this was totally unexpected.
I've just gone through the steps again, and also struggle to replicate.
\nI'm able to replicate the previous behaviour by enabling \"Don't keep activities\" in Developer Options.
\nUsing this to replicate Android clearing activities when the system is under pressure.
Device: Google Pixel 6
\nAndroid Version: 13 (5th February, TQ1a.23.02.02.002)
\n1password: 81001019
steps (with \"don't keep activities\" enabled):
\n1. open 1password
\n2. click: Sign In
\n3. click: Enter account details
\n4. enter an email address
\n5. Switch to another app (ie, to get the Secret Key)
\n6. Switch back to 1password
expect: come back to the \"enter account details\" page with previous data filled
\nactual: 1password opens with the initial \"sign in\" screen
Adding an additional account has similar problems, with an interesting bug along the way:
\n1. open 1password
\n2. open top-right menu (extra bug: the icon isn't there until interacting with the app after load)
\n3. click: Manage Accounts... (opens \"Accounts\" page)
\n4. click: Add an Account (opens \"Sign In\" page)
\n5. click: Enter Account Details (opens \"Enter Account Details\" page)
\n6. enter an email address
\n7. switch to another app
\n8. switch to 1password: presented with the \"Sign In\" page, data is lost
\n9. press \"back\" (as-in the Android Back button): Opens the \"Enter Account Details\" page, but no data
Step 9 is interesting. I'd expect pressing \"back\" here to take me to the \"Sign In\" page.
\nYou can also skip steps 5+6, keep switching between 1password and another app, and end up with a stack of \"Sign In\" pages, as a new page gets added every time 1password opens.
Happy to pull logs or dump any settings if wanted.
\n\nHope this helps in some way!
","body@stringLength":"2765","rawBody":"Hi
\nno worries, I know that Android can be difficult. I've provided some replication steps that may work for you.
Disclosing that I'm on 1password Beta 81001019 (8.10.1). It's safe to assume my previous report was also from a Beta build.
\n- Turns out, if you join the Beta channel on your personal profile on the Play Store, the work profile will use the Beta APKs instead of the stable release. Sorry for not flagging sooner, this was totally unexpected.
I've just gone through the steps again, and also struggle to replicate.
\nI'm able to replicate the previous behaviour by enabling \"Don't keep activities\" in Developer Options.
\nUsing this to replicate Android clearing activities when the system is under pressure.
Device: Google Pixel 6
\nAndroid Version: 13 (5th February, TQ1a.23.02.02.002)
\n1password: 81001019
steps (with \"don't keep activities\" enabled):
\n1. open 1password
\n2. click: Sign In
\n3. click: Enter account details
\n4. enter an email address
\n5. Switch to another app (ie, to get the Secret Key)
\n6. Switch back to 1password
expect: come back to the \"enter account details\" page with previous data filled
\nactual: 1password opens with the initial \"sign in\" screen
Adding an additional account has similar problems, with an interesting bug along the way:
\n1. open 1password
\n2. open top-right menu (extra bug: the icon isn't there until interacting with the app after load)
\n3. click: Manage Accounts... (opens \"Accounts\" page)
\n4. click: Add an Account (opens \"Sign In\" page)
\n5. click: Enter Account Details (opens \"Enter Account Details\" page)
\n6. enter an email address
\n7. switch to another app
\n8. switch to 1password: presented with the \"Sign In\" page, data is lost
\n9. press \"back\" (as-in the Android Back button): Opens the \"Enter Account Details\" page, but no data
Step 9 is interesting. I'd expect pressing \"back\" here to take me to the \"Sign In\" page.
\nYou can also skip steps 5+6, keep switching between 1password and another app, and end up with a stack of \"Sign In\" pages, as a new page gets added every time 1password opens.
Happy to pull logs or dump any settings if wanted.
\n\nHope this helps in some way!
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