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Anonymous's avatar
Anonymous
2 years ago

Help! Upgraded to V8, Can't Unlock Vault

I upgraded from V7.9 to V8, and my password no longer works. I can't access my vault, and I can't log on to the website. I wrote to support, sent in the diagnostic report, got one reply, and then cr...
macos
Anonymous's avatar
Anonymous
2 years ago

Thanks, I did reply as soon as I saw the email early this afternoon. I have a question for you: I created a backup on my iPhone (1PW Version 7.10.0) a few days ago. Is that something I can access? How? Thanks, andrew_l_1P