Forum Discussion

Former Member

3 years ago

Help! Upgraded to V8, Can't Unlock Vault

I upgraded from V7.9 to V8, and my password no longer works. I can't access my vault, and I can't log on to the website. I wrote to support, sent in the diagnostic report, got one reply, and then cr...

macos

1P_Dave

Moderator

3 years ago

@CopaCetic

I'm sorry for the delay. Since I don't have access to your account information here on the forums I recommend that you continue to work with the team over email. It looks like we sent you an email 2 days ago and are currently waiting for your response. To prevent having the same conversation in two different places at once I'm closing this thread.

-Dave

ref: IMR-39517-969

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@CopaCetic

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-Dave

\n\n

ref: IMR-39517-969

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@CopaCetic

\n\n

-Dave

\n\n

ref: IMR-39517-969

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